1. 개인정보가 정보주체로부터 수집되지 않은 경우, 컨트롤러는 다음 각 호의 정보를 정보주체에게 제공해야 한다.
1. Where personal data have not been obtained from the data subject, the controller shall provide the data subject with the following information:
(a) 컨트롤러 또는 가능한 경우, 컨트롤러의 대리인의 신원 및 상세 연락처
(a) the identity and the contact details of the controller and, where applicable, of the controller’s representative;
(b) 해당되는 경우, 데이터보호담당관의 상세 연락처
(b) the contact details of the data protection officer, where applicable;
(c) 해당 개인정보의 예정된 처리 목적뿐 아니라 처리의 법적 근거
(c) the purposes of the processing for which the personal data are intended as well as the legal basis for the processing;
(e) 해당되는 경우, 개인정보의 수령인 또는 수령인의 범주
(e) the recipients or categories of recipients of the personal data, if any;
(f) 해당되는 경우, 컨트롤러가 제3국이나 국제기구의 수령인에게 개인정보를 이전할 예정이라는 사실과 집행위원회가 내린 적정성 결정의 유무, 또는 제46조, 제47조, 제49조(1)의 두 번째 단락에 명시된 이전의 경우, 적절하고 적합한 안전조치, 그 사본을 입수하기 위한 수단, 안전조치가 사용 가능하게 되는 경우에 대한 언급
(f) where applicable, that the controller intends to transfer personal data to a recipient in a third country or international organisation and the existence or absence of an adequacy decision by the Commission, or in the case of transfers referred to in Article 46 or 47, or the second subparagraph of Article 49(1), reference to the appropriate or suitable safeguards and the means to obtain a copy of them or where they have been made available.
2. 제1항의 정보와 함께, 컨트롤러는 정보주체와 관련한 공정하고 투명한 처리를 보장하는 데 필요한, 다음 각 호의 정보를 정보주체에 제공해야 한다.
2. In addition to the information referred to in paragraph 1, the controller shall provide the data subject with the following information necessary to ensure fair and transparent processing in respect of the data subject:
(c) 컨트롤러에게 본인의 개인정보에 대한 열람, 정정, 삭제를 요구하거나 정보주체 본인에 관한 처리의 제한이나 반대를 요구할 권리, 그리고 본인의 개인정보를 이전할 수 있는 권리의 유무
(c) the existence of the right to request from the controller access to and rectification or erasure of personal data or restriction of processing concerning the data subject and to object to processing as well as the right to data portability;
(EN) ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII controllers.
Here is the relevant paragraphs to article 14(2)(c) GDPR:
7.3.5 Providing mechanism to object to PII processing
Control
The organization should provide a mechanism for PII principals to object to the processing of their PII.
Implementation guidance
Some jurisdictions provide PII principals with a right to object to the processing of their PII.
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(d) 해당 처리가 제6조(1)의 (a)호나 제9조(2)의 (a)호에 근거하는 경우, 철회 이전에 동의를 기반으로 한 처리의 적법성에 영향을 주지 않고 언제든지 동의를 철회할 수 있는 권리의 유무
(d) where processing is based on point (a) of Article 6(1) or point (a) of Article 9(2), the existence of the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;
(EN) ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII controllers.
Here is the relevant paragraph to article 14(2)(d) GDPR:
7.3.4 Providing mechanism to modify or withdraw consent
Control
The organization should provide a mechanism for PII principals to modify or withdraw their consent.
Implementation guidance
The organization should inform PII principals of their rights related to withdrawing consent (which may vary by jurisdiction) at any time, and provide the mechanism to do so.
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(f) 개인정보의 출처, 가능한 경우 해당 개인정보가 공개 출처로부터 비롯되었는지 여부
(f) from which source the personal data originate, and if applicable, whether it came from publicly accessible sources;
(g) 제22조(1) 및 (4)에 규정된 프로파일링 등, 자동화된 의사결정의 유무. 최소한 이 경우, 관련 논리에 관한 유의미한 정보와 그 같은 처리가 정보주체에 미치는 중대성 및 예상되는 결과
(g) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
(EN) ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII controllers.
Here is the relevant paragraph to article 14(2)(g) GDPR:
7.3.10 Automated decision making
Control
The organization should identify and address obligations, including legal obligations, to the PII principals resulting from decisions made by the organization which are related to the PII principal based solely on automated processing of PII.
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3. 컨트롤러는 제1항 및 제2항에 명시된 정보를 다음 각 호와 같이 제공해야 한다.
3. The controller shall provide the information referred to in paragraphs 1 and 2:
(a) 개인정보가 처리된 특정 상황과 관련하여 개인정보를 입수한 후 최소 한 달 이내의 합리적인 기간 내
(a) within a reasonable period after obtaining the personal data, but at the latest within one month, having regard to the specific circumstances in which the personal data are processed;
(b) 개인정보가 정보주체에게 통지할 목적으로 사용되는 경우, 최소한 해당 정보주체에 최초로 통지한 시점
(b) if the personal data are to be used for communication with the data subject, at the latest at the time of the first communication to that data subject; or
(c) 제3의 수령인에게 개인정보의 제공이 예상되는 경우, 최소한 개인정보가 최초로 제공되는 시점
(c) if a disclosure to another recipient is envisaged, at the latest when the personal data are first disclosed.
4. 컨트롤러가 수집 목적 이외의 목적으로 개인정보를 추가 처리하려는 경우, 해당 컨트롤러는 추가 처리 이전에 정보주체에게 해당되는 기타의 목적에 대한 정보와 제2항에 규정된 관련 추가 정보의 일체를 제공해야 한다.
4. Where the controller intends to further process the personal data for a purpose other than that for which the personal data were obtained, the controller shall provide the data subject prior to that further processing with information on that other purpose and with any relevant further information as referred to in paragraph 2.
5. 다음 각 호에 해당하는 경우 그 범위에 한하여 제1항부터 제4항까지가 적용되지 않는다.
5. Paragraphs 1 to 4 shall not apply where and insofar as:
(b) 해당 정보의 제공이 불가능하다고 입증되거나 비례적으로 과도한 노력을 요하는 경우, 특히 제89조(1)의 조건 및 안전조치에 따른 공익적 기록보존 목적, 과학적 또는 역사적 연구 목적, 또는 통계적 목적을 위한 처리에 대해 그러한 경우. 또는 본 조 제1항에 규정된 의무가 그 처리의 목적 달성을 불가능하게 하거나 중대하게 손상시킬 것으로 예상되는 경우. 그 경우, 컨트롤러는 정보주체에게 통보해야 할 정보를 공개하는 등 정보주체의 권리와 자유 및 정당한 이익을 보호하기 위한 적정한 조치를 취해야 한다.
(b) the provision of such information proves impossible or would involve a disproportionate effort, in particular for processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes, subject to the conditions and safeguards referred to in Article 89(1) or in so far as the obligation referred to in paragraph 1 of this Article is likely to render impossible or seriously impair the achievement of the objectives of that processing. In such cases the controller shall take appropriate measures to protect the data subject’s rights and freedoms and legitimate interests, including making the information publicly available;
(c) 컨트롤러가 준수해야 하고, 정보주체의 정당한 이익을 보호하는 데 적절한 조치를 규정하는 유럽연합 또는 회원국 법률이 취득 또는 제공을 명확히 규정하는 경우
(c) obtaining or disclosure is expressly laid down by Union or Member State law to which the controller is subject and which provides appropriate measures to protect the data subject’s legitimate interests; or
Source: http://www.pipc.go.kr/cmt/not/ntc/selectBoardArticle.do?nttId=5969&bbsId=BBSMSTR_000000000121&bbsTyCode=BBST03&bbsAttrbCode=BBSA03&authFlag=Y&pageIndex=6
The latest consolidated version of the Regulation with corrections by Corrigendum, OJ L 127, 23.5.2018, p. 2 ((EU) 2016/679). Source: EUR-lex.
(EN) To facilitate the work of our consultants, we have collected all the requirements and information that have to be mentioned and created a convenient checklist. Next to each paragraph, we have placed links to specific GDPR articles and guidelines. We grouped all the information into 7 sections:
It looks like this:

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(EN)
Concern: Request of information regarding my personal data
Dear Madam, Dear Sir,
I have a right to be informed, under Article 14 of the General Data Protection Regulation (GDPR), about personal data concerning me that you are processing and that you obtained from any other sources than me…
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(EN) ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII controllers.
Here is the relevant paragraph to article 14 GDPR:
7.3.2 Determining information for PII principals
Control
The organization should determine and document the information to be provided to PII principals regarding the processing of their PII and the timing of such a provision.
Implementation guidance
The organization should determine the legal, regulatory and/or business requirements for when information is to be provided to the PII principal (e.g. prior to processing, within a certain time from when it is requested, etc.) and for the type of information to be provided.
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(EN)
Article 29 Working Party, Guidelines on transparency under Regulation 2016/679 (2018).
European Commission, Commission Guidance on the application of Union data protection law in the electoral context, A contribution from the European Commission to the Leaders’ meeting in Salzburg on 19-20 September 2018.
EDPB, Guidelines 02/2021 on Virtual Voice Assistants (2021).
CJEU, College van burgemeester en wethouders van Rotterdam/Rijkeboer, C-553/07 (2009).
CJEU, YS/Minister voor Immigratie, Integratie en Asiel, C-141/12 and C-372/12 (2014).
CNIL, Cookies : sanction de 35 millions d’euros à l’encontre d’AMAZON EUROPE CORE and sanction de 60 millions d’euros à l’encontre de GOOGLE LLC et de 40 millions d’euros à l’encontre de GOOGLE IRELAND LIMITED (2020).
(EN) ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII controllers.
Here is the relevant paragraph to article 14(2)(a) GDPR:
7.4.7 Retention
Control
The organization should not retain PII for longer than is necessary for the purposes for which the PII is processed.
Implementation guidance
The organization should develop and maintain retention schedules for information it retains, taking into account the requirement to retain PII for no longer than is necessary.
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